Twin Falls city officials have partnered with the National Organization for Victim Advocacy to provide structured support for individuals impacted by the Aug. 1 shooting at an In-N-Out Burger location. The initiative targets employees of the fast-food chain, first responders, workers at nearby businesses, and general community members seeking assistance.
NOVA crisis responders will lead three separate blocks of sessions this fall. The first group is scheduled for Oct. 12-14, followed by a second block on Oct. 28-30, and a final session set for Nov. 7. These meetings aim to offer emotional support, educate attendees on trauma responses, and connect participants with relevant resources.
Locations for the community sessions include The Boardroom at 160 Gooding Street West and First Federal Bank at 303 Shoshone Street North. A third venue, the Canyon Ridge High School Auditorium, is also listed among the session sites.
Beyond immediate counseling, NOVA plans to provide guidance on memorial services and anniversary observances. The organization will also conduct follow-up check-ins with attendees and offer training for local crisis responders to improve future preparedness.
School Support Coordination
NOVA is working separately with local school districts to address the incident’s impact on students and staff. Frank Zenere, a retired school psychologist with 30 years of experience in crisis management, is assisting educational leaders in developing support strategies for their campuses.
Specific details regarding school-based support activities are being coordinated independently from the general community sessions. City officials emphasized that the goal is to ensure all affected groups receive appropriate care during the recovery process following the violent event.